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The Field Rep Development Program
focuses on building the skills and
knowledge that are necessary to partner
with Cat Dealers to drive strategy
alignment and customer loyalty. 

1-3 year Developmental Program

Training

Rotations

Role Progression

Field Rep roles available at the end of the
program:

*Please indicate which ï¿½eld rep role you’re
interested in on your CV

Additional Info:
This program is open to recent college
graduates and professionals with industry
experience and is designed to build the
employees skill sets within a speciï¿½c
industry; following completion of the
program, you will move to either a ï¿½eld-
based position supporting Cat Dealers and
customers or to another long-term
position that will then lead to a ï¿½eld-based
role.

What You Will Do: 

Required Qualiï¿½cations:

Desired Skills:
Customer Focus: Knowledge of the values
and practices that align customer needs
and satisfaction as primary
considerations in all business decisions
and ability to leverage that information in
creating customized customer solutions. 

Examples:

Decision Making and Critical Thinking:
Knowledge of the decision-making
process and associated tools and
techniques; ability to accurately analyze
situations and reach productive decisions
based on informed judgment.

Examples:

Effective Communications: Understanding
of effective communication concepts,
tools and techniques; ability to effectively
transmit, receive, and accurately interpret
ideas, information, and needs through the
application of appropriate communication
behaviors.

Examples:

Problem Solving: Knowledge of
approaches, tools, techniques for
recognizing, anticipating, and resolving
organizational, operational or process
problems; ability to apply knowledge of
problem solving appropriately to diverse
situations.

Examples:

Relationship Management: Knowledge of
relationship management techniques;
ability to establish and maintain healthy
working relationships with clients,
vendors, and peers.

Examples:

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but
also about each other.  We are the makers, problem solvers, and future world builders who are
creating stronger, more sustainable communities. We don't just talk about progress and innovation
here – we make it happen, with our customers, where we work and live. Together, we are building a
better world, so we can all enjoy living in it.

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-
highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For
nearly 100 years, we’ve been helping customers build a better, more sustainable world and are
committed and contributing to a reduced-carbon future. Our innovative products and services, backed
by our global dealer network, provide exceptional value that helps customers succeed.

Please frequently check the email associated with your application, including the junk/spam folder, as
this is the primary correspondence method. If you wish to know the status of your application –
please use the candidate log-in on our career website as it will reï¿½ect any updates to your status. 

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard
to race, color, religion or belief, sex, age, national origin, citizenship status, marital status,
military/veteran status, genetic information, sexual orientation, gender identity, physical or mental
disability or any other characteristic protected by applicable laws.

2024 FIELD REP DEVELOPMENT PROGRAM - GERMANY
Ismaning (Munich), Bavaria | Hamburg, Hamburg | Mannheim, Baden-
Wurttemberg

YOUR WORK SHAPES THE WORLD AT CATERPILLAR INC.

JOB SUMMARY: 

Customized development plan to
understand and learn Caterpillar
machines, organizations, and values.

 •

You will start your journey with a 3-
month training program (called the MTC
Training Class) where you will learn
about Caterpillar products, our Services,
and the company strategies per
industry, participate in inï¿½uencing skills
curriculum, build and expand your
network and be exposed to dealers in
our Europe, Africa, Middle East (EAME)
region.

 •

Work in various roles throughout
Caterpillar, learning about different
initiatives and products to help you
advance in your future ï¿½eld position.

 •

Once you exit the program with all the
accumulated experience and
knowledge, you will need to partner with
Cat Dealers to drive strategy alignment
and customer satisfaction. Job
placements support the employee to
eventually become a Field Rep.

 •

Industry Sales: Develop strategies for a
speciï¿½c industry to win product sales
and improve market share

 •

Marketing &amp; Sales Operations Rep:
Work with Cat dealers and lead them to
improve their marketing and digital
capabilities.

 •

Product Support Operations Rep: Work
with Cat dealers and lead them to
improve their Service and Parts
Operations capacities and capabilities.

 •

Build foundational knowledge of
Caterpillar, its products, services and
customers.

 •

Grow personally and professionally
through soft skills development and
hands-on technical training.

 •

Collaborate with experts in product
development, dealer management,
marketing, and sales.

 •

Work in various rotational assignments
throughout Caterpillar, learning strategy
and products.

 •

Manage assigned territory and serve as
a connection between Cat dealers and
Caterpillar.

 •

WHAT YOU HAVE:

Fluent in English   •
Requires a marketing or engineering
degree (or similar) or the equivalent
experience

 •

Must be willing to travel 25%-70%
depending on the role

 •

Be willing to live in a different country
for up to 3 months for a speciï¿½c
rotation

 •

A valid work permit or EU-25/EFTA
citizenship is required for this position

 •

Must have a valid passport through May
2025 

 •

Focuses activities on developing and
maintaining positive customer
relationships. 

 •

Cites the cost and beneï¿½ts of good
versus poor customer service. 

 •

Explains why customer satisfaction is
important to successful
product/service delivery.

 •

Identiï¿½es issues and communicates
with others when a decision needs to be
made.

 •

Names decision makers in own
environment and cites examples of past
decisions.

 •

Describes types of decisions incumbent
may and may not make in own job or
function.

 •

Cites examples of effective and
ineffective communications.

 •

Explains the importance of effective
business communication.

 •

Speaks/writes using correct language,
mechanics, and gestures.

 •

Is able to give examples of ï¿½nding the
root cause of a problem and coming up
with solutions.

 •

Describes problem reporting and
escalation practices. 

 •

Describes the nature of a productive
business relationship. 

 •

Demonstrates active interest in the
concerns of others. 

 •

Explains the beneï¿½ts of building
business partnerships. 

 •

Each person hired into the Caterpillar Field Representative Development Program is assigned a coach
to help guide your progression through the Program. You will receive personalized onboarding, soft-
skill, sales, and technical training speciï¿½c to your ï¿½eld assignments, and participate in a variety of
rotations across the business to ensure you have the means necessary to achieve your career goals.

WHAT YOU WILL GET: 

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion,
respect and integrity, customer focus, and innovation. For more information, visit 
<a href="https://www.caterpillar.com/en/careers/why-caterpillar.html" target="_blank">https://www.caterpillar.com/en/careers/why-caterpillar.html</a>
A valid work permit or EU-25/EFTA citizenship is required for this position.

APPLY NOW!

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your
qualiï¿½cations and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate
shortlisting.

CONTACT

<a href="https://www.caterpillar.com/de.html" target="_blank">https://www.caterpillar.com/de.html</a>
<a href="https://www.caterpillar.com/de.html" target="_blank">https://www.caterpillar.com/de.html</a>
<a href="https://www.caterpillar.com/en/careers/why-caterpillar.html" target="_blank">https://www.caterpillar.com/en/careers/why-caterpillar.html</a>
<a href="https://cat.wd5.myworkdayjobs.com/de-DE/CaterpillarCareers/job/Ismaning-Munich-Bavaria/XMLNAME-2024-Field-Rep-Development-Program---Germany_R0000246999" target="_blank">https://cat.wd5.myworkdayjobs.com/de-DE/CaterpillarCareers/job/Ismaning-Munich-Bavaria/XMLNAME-2024-Field-Rep-Development-Program---Germany_R0000246999</a>

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